Procurement and Management Support Jobs

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The Procurement and Management Support category covers the following skills:

Procurement and management support

Supply management

Procurement (PROC)

The management of, or provision of advice on, the procurement of goods and services.

Supplier relationship management (SURE)

On behalf of a client organisation, the identification and management of external suppliers to ensure successful delivery of products and services to achieve outcomes.

Quality management

Quality management (QUMG)

The application of techniques for monitoring and improvement of quality to any aspect of a function or process. The achievement of, and maintenance of compliance to, national and international standards, as appropriate.

Quality assurance (QUAS)

The process of ensuring that the agreed quality standards within an organisation are adhered to and that best practice is promulgated throughout the organisation.

Quality standards (QUST)

The development, maintenance, control and distribution of quality standards.

Compliance review (CORE)

The independent assessment of the conformity of any activity, process, deliverable, product or service to the criteria of specified standards, such as ISO 27001, local standards, best practice, or other documented requirements. May relate to, for example, asset management, network security tools, firewalls and internet security, real-time systems and application design.

Safety assessment (SFAS)

The assessment of safety-related software systems to determine compliance with standards and required levels of safety integrity. This involves making professional judgements on software engineering approaches, including the suitability of design, testing, and validation and verification methods, as well as the identification and evaluation of risks and the means by which they can be reduced. The establishment, maintenance and management of an assessment framework and practices.

Technology audit (TAUD)

The independent, risk-based assessment of the adequacy and integrity of controls in information processing systems, including hardware, software solutions, information management systems, security systems and tools, communications technologies - both web-based and physical. The structured analysis of the risks to achievement of business objectives, including the risk that the organisation fails to make effective use of new technology to improve delivery and internal effectiveness.

Resource Management

Programme and project support office (PROF)

The provision of support and guidance on programme and project management processes, procedures, tools and techniques to programme and project managers and their teams. The use of project management software. The development, production and maintenance of time, resource, cost and exception plans. The tracking and reporting of progress and performance of projects (including those performed by third parties). The maintenance of programme and/or project files and the repository of lessons learned on previous projects and programmes. The servicing of programme/ project control boards, project assurance teams and quality review meetings. The analysis of performance and the maintenance of metric data and estimating models. The administration of project change control, including use of configuration management systems.

Asset management (ASMG)

The management of the lifecycle for service assets (hardware, software, knowledge, warranties etc) including inventory, compliance, usage and disposal, aiming to optimise the total cost of ownership by minimising operating costs, improving investment decisions and capitalising on potential opportunities. Knowledge and use of international standards such as ISO/IEC 19770-1 for software asset management and close integration with change and configuration management are examples of enhanced asset management development.

Client services management (CSMG)

The management and control of one or more client service functions, including strategy, support for business development, quality of service and operations.

Professional development (PDSV)

The facilitation of the professional development of IT practitioners, including initiation, monitoring, review and validation of individual training and development plans in line with organisational or business requirements. The counselling of participants in all relevant aspects of their professional development. The identification of appropriate training/development resources. Liaison with external training providers. The evaluation of the benefits of professional development activities.

Resourcing (RESC)

The overall resource management of the IT workforce to enable effective service delivery. Provision of advice on any aspect of acquiring IT resources - employees, consultants or contractors.

Learning and development

Learning and development management (ETMG)

The management of professional development and provision of IT training and education in order to develop business and/or technical skills.

Learning resources creation and maintenance (TMCR)

The design, creation, packaging and maintenance of materials and resources for use in education and training. Typically involves the assimilation of information from existing sources, selection and re-presentation in a form suitable to the intended purpose and audience. May include design, configuration and testing of learning environments, including population of simulated databases, and replication of external systems and interfaces.

Education and training delivery (ETDL)

The transfer of business and/or technical skills and knowledge and the inculcation of professional attitudes in order to facilitate learning and development.