Service Desk and Incident Management Jobs in Service Operation

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Software Support / Service Desk Analyst (1st / 2nd Line)

Salary:: Ł25k - Ł35k pa
Location:: Coventry
Job Type:: Permanent
Date Posted:: 17-May-2012 09:55Add to My Shortlist

ROLE: Software Support / Service Desk Analyst (1st / 2nd Line) LOCATION: Coventry SALARY: Ł25,000 - Ł35,000 (experience) My client is a market-leading, Financial Services organisation based in Coventry and they are looking for a Software Support / Service Desk Analyst (1st / 2nd Line) to join their existing Service Desk Support team. My client is extremely well reputed with...

Service Desk / Helpdesk Analyst - FULL TIME ONLY

Salary:: Ł13.33 per hour
Location:: Milton Keynes
Job Type:: Contract/Interim
Date Posted:: 15-May-2012 10:17Add to My Shortlist

Job Title: Service Desk Analyst (REF: PH7451) Location: Milton Keynes Salary: Ł13.33 per hour FULL TIME SHIFT AVAILABLE: 7.5 hours per day between the hours of 7.30am and 8.00pm, Monday to Friday. Job Purpose The Service Desk Analyst will deal with internal customer incidents and requests either directly over the telephone or by email. The key purpose is diagnosing and...

Service Desk Analyst (Application Support)

Salary:: Ł25k - Ł30k pa + benefits
Location:: Livingston
Job Type:: Permanent
Date Posted:: 17-May-2012 10:46Add to My Shortlist

Excellent opportunity for an Application Support Analyst to join a leading organisation based in Livingston. You will be responsible for providing 1st line Service Desk Support to the organisations client base. Your responsibilities will also include: -Liaising with 2nd and 3rd line Support Teams in order to reach resolution and meet SLAs -Document the support cases, including the resolution and...

Service Desk Supervisor

Salary:: Ł24k - Ł30k pa
Location:: Cardiff
Job Type:: Permanent
Date Posted:: 16-May-2012 12:07Add to My Shortlist

IT Service Desk Supervisor, mentoring, team lead Working for a leading professional services business in Cardiff city centre; The IT Service Desk Supervisor will be expected to lead the service desk team to deliver world class service in a fast paced, busy environment, whilst also being given the opportunity to have significant input into the departmental strategy. Responsibilities * To...

Service Desk Analyst

Salary:: Ł19972 - Ł23121 pa
Location:: Kingston Upon Hull
Job Type:: Permanent
Date Posted:: 21-May-2012 13:23Add to My Shortlist

To apply for this position please click (or copy and paste) the following link: [URL removed] Service Desk Analyst The University of Hull is looking to appoint a Service Desk Analyst to be a part of the Service Desk team, based at the Hull Campus. The Service Desk team is a vitally important element of the ICT department, providing a...

Application / Software Support (Service Desk)

Salary:: Ł25k - Ł35k pa
Location:: Leamington Spa
Job Type:: Permanent
Date Posted:: 17-May-2012 10:05Add to My Shortlist

ROLE: Application / Software Support (Service Desk, 1st / 2nd Line) LOCATION: Leamington Spa SALARY: Ł25,000 - Ł35,000 (experience) My client is a market-leading, Financial Services organisation based in Leamington Spa and they are looking for a Software Support / Service Desk Analyst (1st / 2nd Line) to join their existing Service Desk Support team. My client is extremely well...

Application / Software Support (Service Desk)

Salary:: Ł25k - Ł35k pa
Location:: Leamington Spa
Job Type:: Permanent
Date Posted:: 21-May-2012 08:42Add to My Shortlist

Service Desk Analyst

Salary:: Ł15K-Ł20K
Location:: Washington
Job Type:: Permanent
Date Posted:: 15-May-2012 16:19Add to My Shortlist

My client is a leading ICT Solutions business who are recruiting for a Service Desk Analyst to join their team in Washington on a permanent basis. The responsibilities of the role will include:- * Answering support requests directly from customers * Network and Server Monitoring through automated Network Management Alerts and Escalation to relevant Support and Telco Suppliers * Taking...

Service Desk Analyst

Salary:: Ł21k - Ł24k pa
Location:: London
Job Type:: Permanent
Date Posted:: 15-May-2012 10:46Add to My Shortlist

IT: Service Desk Analyst: MAC OS 10.6/7 preferred but not essential , Location: London Permanent Role - Ł24000.00 maximum. Key Responsibilities: Installing and configuring IT hardware and software Diagnosing and solving hardware faults Replacing parts as required Responding within agreed time limits to any given calls Dealing with multiple problems at a time Effectively prioritising calls to ensure those that...

Service Desk Analyst x2

Salary:: Ł19,000 - Ł26,000
Location:: Warwickshire
Job Type:: Permanent
Date Posted:: 18-May-2012 17:21Add to My Shortlist

Service Desk Analyst x2 A UK's leading Software and Consultancy Company are looking to take on two Service Desk Analysts Winning several industry awards this year alone and having grown in size by 25% over the last 10 months we are enjoying a great year that's looking to continue into 2012. Requirements; * Insurance & Pension or financial business experience...

2nd Line Service Desk Analyst / Desktop Support Engineer

Salary:: Ł20k - Ł25000.00 pa + Full flex bens
Location:: Bristol
Job Type:: Permanent
Date Posted:: 14-May-2012 14:49Add to My Shortlist

2nd Line Service Desk Analyst / Desktop Support Engineer / Second line Support Engineer is required by a leading international award winning top 100 law firm. You will be joining a talented and growing IT Service Desk team who provide all incident and problem support to the firm and the 3rd line support team. You will provide IT trouble shooting...

French speaking IT Service Desk Technician

Salary:: Ł18k - Ł20k pa
Location:: York
Job Type:: Permanent
Date Posted:: 18-May-2012 10:10Add to My Shortlist

Role Description: French Speaking IT Service Desk Technician A Focus on Customer Service is essential. Principal Accountabilities: Logging, categorising and prioritising of incidents and service requests within an electronic service management system. Providing prompt 1st line support from telephone and email requests to ensure operational problems are resolved as quickly as possible, escalating to 2nd line support where necessary. Provide...

2nd Line IT Service Desk Analyst

Salary:: Ł23-28k +
Location:: Central London
Job Type:: Permanent
Date Posted:: 19-May-2012 00:00Add to My Shortlist

2nd Line IT Service Desk Analyst Barbican, Central London Ł23-28k + Exceptional Benefits Now, it's not all geeks in the IT world you know, and we deliberately look for those people with individual skills and amazing personalities who love to be challenged in a vibrant atmosphere. Our IT team constantly looks for ways to provide innovative solutions to our people...

Service Desk Resolver

Salary:: Ł29k - Ł30k pa
Location:: City Of London
Job Type:: Contract/Interim
Date Posted:: 15-May-2012 08:39Add to My Shortlist

Service Desk Resolver FTC 12 Months Ł30K City of London SBS Recruitment are currently seeking an experienced Service Desk Resolver to work for a prestigious Financial Institution based in the heart of the City of London. The Service Desk Resolver will be responsible for providing specialist 2nd line support to carry out high quality investigative, diagnosis and test procedures to...